All iPods are covered by Apple's Limited Warranty for iPod for one year from the date of purchase. To determine your warranty coverage enter the serial number of your iPod in the "About Your Support Coverage" section on the Apple Support site. Apple may need to examine your proof of purchase document to verify your iPod's warranty status.

Warranty service for eligible repairs is available at no charge for twelve months from the date of purchase. A $29.95 shipping and handling fee will apply to all warranty repairs performed 180 days after date of purchase. If you have purchased the APP for iPod, there will be no shipping and handling fee. After you return your defective iPod, Apple will examine the iPod to confirm that the failure is covered by Apple's warranty or APP for iPod.

If you do not have a credit card, please take your iPod to your local Apple Store location for help with warranty service.

APP for iPod extends the service and support coverage for the iPod, its included accessories, and iTunes software to up to two years from the iPod date of purchase. APP for iPod must be purchased while the iPod is covered under Apple's Limited Warranty for iPod.

Apple offers two service options for iPods that are no longer within warranty. If your iPod, iPod mini, iPod touch, or iPod nano requires service only because the battery's ability to hold an electrical charge has diminished, Apple will replace your iPod for a service fee of $59, plus $6.95 shipping. If your iPod touch requires service only because the battery's ability to hold an electrical charge has diminished, Apple will replace your iPod for a service fee of $79, plus $6.95 shipping.

Apple's Limited Warranty for iPod excludes coverage for damage resulting from accident, unauthorized service and unauthorized modifications. Please review the warranty for further details.

If Apple provides service under warranty, the terms of the warranty and applicable provisions of law will cover defects in materials and workmanship that arise during the warranty or 90 days after iPod service, whichever provides longer coverage for you. If iPod service is provided outside of warranty, Apple warrants that the replacement iPod will be free from defects in materials and workmanship for 90 days from the date of the iPod service.

Yes. Complete the iPod service request form on our website. You may be charged for the replacement accessory, local taxes and $6.95 for shipping, if your iPod is no longer covered by Apple's Limited Warranty for iPod. You may also visit the Apple iPod Store to find the accessory that you need.

Apple debuted a new iPod touch ad this evening during “American Idol” on Fox. The ad shows ten iPod touches displaying various features, laid out on a wooden table similar to those found in Apple’s retail stores. During the commercial, some of the units are shown close-up to highlight the features further; towards the end of the ad, hands reach out and grab the touches off the table as the words “Everybody Touch” are displayed. Features highlighted include the Safari browser, the Weather application, email, Notes, the photo browser, Cover Flow, Maps, and video playback. Brendan Benson’s song “What I’m Looking For” is featured in the spot and the track information is also briefly shown on screen. You can now view the ad on Apple’s web site.

Apple has sent out notices to select media outlets inviting them to a special “iPhone Software Roadmap” event to be held on Apple’s campus in Cupertino, CA on March 6. The invitation reads: “Please join us to learn about the iPhone software roadmap, including the iPhone SDK and some exciting new enterprise features.” The graphic in the email features a map, with signs labeled “Enterprise,” “SDK” and “Software Update.” It is unclear whether the SDK will be released at the event, and what enterprise announcements the company might have planned, although an Apple job posting from late last year did suggest that the company was working on support for Microsoft Exchange email on the iPhone.